But there are still inhibitors to SaaS take-up. “Major on-premises software vendors are re-architecting their application stacks to service oriented architectures. Their customers will invest in migration for those processes that are complex or proprietary, but they also have an opportunity at this juncture to evaluate whether SaaS is an appropriate alternative for other aspects of their business,” says Mertz. “Small and medium-sized businesses that have insufficient resources to convert their applications will also find SaaS an attractive 21st-century solution to their legacy systems,” she says.
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